Privacy Policy
Last Updated: May 2025
Ashford VIP Services ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Your name, corporate email address, phone number, and business address when you submit an inquiry through our contact form.
- Service Details: Information about your facility and cleaning needs that you voluntarily provide.
- Usage Data: Standard web analytics data such as pages visited, time spent on the site, and browser type. This data is anonymous and used only to improve our website experience.
2. How We Use Your Information
The information we collect is used solely to:
- Respond to your consultation or service inquiries.
- Schedule and coordinate cleaning services.
- Send service-related communications and updates.
- Improve our website and overall client experience.
We do not sell, trade, or rent your personal information to third parties.
3. Contact Form & Third-Party Processing
Our inquiry form is processed through Formspree, a secure third-party form service. Submissions are transmitted directly to us and are governed by Formspree's Privacy Policy. We do not store your form submissions on our own servers.
4. Data Security
We take the protection of your information seriously. Our website is served over HTTPS (encrypted connection) and we work only with reputable third-party service providers who maintain appropriate security standards. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Analytics
Our website may use cookies or similar tracking technologies to understand how visitors interact with our site. This data is aggregated and anonymous. You may configure your browser to decline cookies at any time, though some site functionality may be affected.
6. Your Rights
You have the right to:
- Request access to any personal information we hold about you.
- Request correction or deletion of your personal information.
- Opt out of any future communications from us at any time.
To exercise any of these rights, please contact us directly using the information below.
7. Children's Privacy
Our services and website are directed exclusively to business clients and professionals. We do not knowingly collect personal information from anyone under the age of 18.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at: